IT Administrator

IT Administrator

Opening Date: 1-4-2024

Closing Date: 30-4-2025

Role and Responsibilities:

  • Investigate and resolve software and hardware problems of computer users.
  • Creating user accounts and performing access control.
  • Performing diagnostic tests and debugging procedures to optimise computer systems.
  • Documenting processes, as well as backing up and archiving data.
  • Designing and implementing efficient end-user feedback and error reporting systems.
  • Supervising and mentoring new IT department employees if required, as well as providing IT support.
  • Keeping up to date with advancements and best practices in IT administration.
  • Configure and install workstations with the in-house software applications and peripherals for the users.
  • Understand, Configure, and troubleshoot in-house Software Applications.
  • Perform viral maintenance and clean-up on the in-house hardware.
  • Follow Company Policies and Procedures with respect to all essential duties and responsibilities.
  • Follow Company Policies and Procedures with respect to all essential duties and responsibilities.
  • Be able to document new and existing setups and upgrades.
  • Provide additional Support to IT Users within all departments of the company.
  • Responsible for running new cabling
  • Termination and testing of new cables
  • Handle all IT technical related issues within Land based Casinos.

Requirements:

  • Ability to speak and write fluently in English.
  • Own transport necessary for this position
  • Required to be part of a 24/7 Roster
  • A diploma level education in Computer Science and/or equivalent.
  • Ability to work in a team.
  • A flexible attitude towards work.
  • Solid knowledge of best practices in IT administration and system security.
  • Strong analytical and problem-solving skills.
  • Excellent interpersonal and communication skills.

Person Specification (Skills; knowledge; experience; attitude):

  • Attention to detail;
  • Proficient in written and spoken English. Knowledge of Italian Language will be considered an asset;
  • Organized

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