Online Slot Attendant

Online Slot Attendant

Opening Date: 07-05-2024

Closing Date: 30-06-2024

Job description:

The Slots Attendant will oversee the daily operations of the Live Slot Studio and collaborate with management to address and resolve any issues within the studio’s operation.


  • Provide first-line support and excellent customer service.
  • Collaborate with management and partners to resolve issues within the studio and with equipment.
  • Handle and assist during incidents, demonstrating appropriate discretion to identify situations that require the attention of supervisory personnel.
  • Monitor Backoffice: Machine status and reporting.
  • Conduct regular inspections of all slot machines.
  • Assist in preventative maintenance, cleaning, and technical troubleshooting of all gaming machines within the studio.
  • Organize and accurately maintain all paperwork and certifications related to required maintenance, updates, and ordering of parts.
  • Log and report incidents and machine malfunctions.
  • Reset machines after jackpot winnings or malfunctions.
  • Move and reinstall slot machines as needed when studio floor plans are revised.
  • Keep detailed records of all machine inventory, required upgrades, and parts.
  • Contribute to a team effort and achieve related results as required.
  • Perform other duties as required.

Person specification:

  • No prior experience is required; we offer training and opportunities for advancement.
  • Eager to learn and grow professionally.
  • Excellent communication skills, both written and verbal
  • Prior experience in working in the gaming industry or with slot machines is a plus.

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