IT Support Technician

IT Support Technician

Role and Responsibilities

• Investigate and resolve software and hardware problems of computer users.
• Configure and install workstations with the in-house software applications and
peripherals for the users.
• Understand, Configure, and troubleshoot in-house Software Applications.
• Perform viral maintenance and clean-up on the in-house hardware.
• Follow Company Policies and Procedures with respect to all essential duties and
• Provide additional Support to IT Users within all departments of the company.
• Assist in the running new cabling
• Assist in the Termination and testing of new cables
• Installation and calibration of audio/visual equipment
• Handle all IT technical related issues within the Live Studios.
• To monitor the delivery of Live Streams from the Live Casino or/and studio to the
Encoding Servers.


• Ability to speak and write fluently in English.
• Own transport necessary for this position
• Required to be part of a 24/7 Roster
• A diploma level education in Computer Science and/or equivalent.
• Ability to work in a team.
• A flexible attitude towards work.

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