IT Support Technician

IT Support Technician

Opening Date: 01/04/2024

Closing Date: 30/04/2025

 

Role and Responsibilities:

  • Investigate and resolve software and hardware problems of computer users.
  • Configure and install workstations with the in-house software applications and
    peripherals for the users.
  •  Understand, Configure, and troubleshoot in-house Software Applications.
  • Perform viral maintenance and clean-up on the in-house hardware.
  •  Follow Company Policies and Procedures with respect to all essential duties and
    responsibilities.
  • Provide additional Support to IT Users within all departments of the company.
  • Assist in the running new cabling
  • Assist in the Termination and testing of new cables
  • Installation and calibration of audio/visual equipment
  • Handle all IT technical related issues within the Live Studios.
  • To monitor the delivery of Live Streams from the Live Casino or/and studio to the
    Encoding Servers.

Requirements:

  • Ability to speak and write fluently in English.
  • Own transport necessary for this position
  • Required to be part of a 24/7 Roster
  •  A diploma level education in Computer Science and/or equivalent.
  • Ability to work in a team.
  •  A flexible attitude towards work

Person Specification (Skills; knowledge; experience; attitude)

  • Attention to detail;
  • Willing to work on shift basis which include night shifts, weekends and public holidays;
  • Proficient in written and spoken English;
  • Organized;
  • Knowledge of gaming would be considered an asset but it is not necessary;
  • Independent computer user;
  • Flexible approach to work;
  • Being able to work alone;

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