Opening Date: 02/12/2024

Closing Date: 30/06/2025

Role and Responsibilities:

• Investigate and resolve software and hardware problems of computer users.
• Configure and install workstations with the in-house software applications and
  peripherals for the users.
•  Understand, Configure, and troubleshoot in-house Software Applications.
• Perform viral maintenance and clean-up on the in-house hardware.
•  Follow Company Policies and Procedures with respect to all essential duties and
  responsibilities.
• Provide additional Support to IT Users within all departments of the company.
• Assist in the running new cabling
• Assist in the Termination and testing of new cables
• Installation and calibration of audio/visual equipment
• Handle all IT technical related issues within the Live Studios.
• To monitor the delivery of Live Streams from the Live Casino or/and studio to the
  Encoding Servers.

Requirements:

• Ability to speak and write fluently in English.
• Own transport necessary for this position
• Required to be part of a 24/7 Roster
•  A diploma level education in Computer Science and/or equivalent.
• Ability to work in a team.
•  A flexible attitude towards work

Person Specification (Skills; knowledge; experience; attitude)

• Attention to detail;
• Willing to work on shift basis which include night shifts, weekends and public holidays;
• Proficient in written and spoken English;
• Organized;
• Knowledge of gaming would be considered an asset but it is not necessary;
• Independent computer user;
• Flexible approach to work;
• Being able to work alone;