Online Surveillance Officer

Online Surveillance Officer

Starting Date: 17-04-2024

Closing Date: 01-07-2024


Job Description :

To guarantee the protection of Company assets and the integrity of gaming operations by following internal procedures and Company policy, thus ensuring the highest standards of efficiency, security and customer services.


Role and Responsibilities : 

  • To carry out one’s duties in accordance with all rules and regulations as approved by the Malta Gaming Authority and Company Policy;
  • To maintain a professional and amicable relationship with all departments, the Malta Gaming Authority, as well as with Law and Enforcement agencies.
  • Detects any procedural errors, potential cheating, or suspicious activity that may be a treat to the company and monitors all policies and procedures.
  • Operates surveillance equipment for extended periods of time to ensure accurate video documentation about irregularities or deviations
  • Checks all surveillance equipment at the start of the shift to ensure these are in good working condition.
  • Responds to and reports any identified incident to the appropriate personnel.
  • Maintains the daily logs and on-going composite forms throughout the shift.
  • To attend regular meetings organized by Surveillance Team Leader and Service Coordinator
  • Operates CCTV for extended period of time to ensure accurate video documentations about irregularities or deviation.
  • Reviews surveillance video recording based on requests.
  • Confirms and reviews all incidents logged according to studio procedures.
  • Coordinates with the Technicians regarding related problems.
  • Reviews all studio personnel based on Performance and Presentation.
  • Completes shift summary at the end of every shift.


Person Specification

(Skills; knowledge; experience; attitude)

  • At least 6 months experience as a studio dealer;
  • Attention to detail;
  • Willing to work on shift basis which include night shifts, weekends and public holidays;
  • Proficient in written and spoken English;
  • Organized;
  • Knowledge of gaming would be considered an asset, but it is not necessary;
  • Independent computer user;
  • Flexible approach to work;
  • Being able to work alone;

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