Opening Date: 01/05/2024

Closing Date: 31/01/2025

Job Description

The Slots Technician will Work alongside management to assist in resolving problems regarding live slot machines.

Role and Responsibilities

• Work alongside management to assist in resolving problems regarding slot machines.
• Provide regular inspections of all slot machines.
• Oversee preventative maintenance and technical troubleshooting of all gaming machines within the casino.
• Organize and properly account for all paperwork and certifications pertaining to required maintenance, updates and ordering of parts.
• Monitor and program machine boards to legal regulation standards for a variety of machines.
• Move and reinstall slot machines as needed when casino floor plans are revised.
• Keep detailed records of all machine inventory, required upgrades and parts.

Person Specification (Skills; knowledge; experience; attitude):

• Excellent communication skills, both written and verbal;
• Be highly organized;
• Experience updating slot machine software and general knowledge of software is essential
• Previous experience monitoring and maintaining an active database of all slot machine inventory as well as maintenance history and updates
• Technical experience in repairing and ordering parts needed to properly maintain all machines.
• Ability to accurately provide supervisors with repair assessments and estimates.
• Strong customer service background as the employee will likely be interacting with customers when addressing maintenance issues.
• Technology background preferred in order to troubleshoot common problems with slot machines.
• Prior experience in working in the gaming industry or with slot machines is strongly preferred